2009年6月16日星期二

Assignment 1 Q1

Think of a business or organization that you admire, then describe two examples of how that business is supported by information systems. For example, do they use it for operational excellence ? Or do they use it to create new products and services ?

I think the Otopus card services is a information systems & use it for easy paying services is a new services. Bucause Otopus card is a smart card, it can convenience customer to use it fast, easy & well services for using transport.
Hence, it create a fast services for passenger for use it to buy little things in the shop (eg: 7-11, OK, KFC, Maxim,etc.) at this fast food/services shop, if customer use the Otopus card to pay, it will save the time for each of the customer, as i am one of them.
I don't like when i am hurry to pay, but the front customer still taking money & waiting the staff to exchage back to her/him >< U know, when u going to office, & stay at one of the shop (i always buy drinks or foods at 7-11), the customer use the money to buy, waste me time..... @@

The other one is bank's ATM mechines. i like to use it. As you can easy to find out it everywhere.
(Although i am easy to get lost .......) It can easy to let peoples taking money & transfer some payment transaction. It is a information systems too. But i don't know is this ATM services create a new services for customer recently?

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